Pensioners Have Until February 2025 to Register for New Self-Registration Portal
The National Treasury has cited past challenges in processing pension claims as a driving force behind the move to digitize the registration process.
All pensioners in Kenya have until February 28, 2025, to register for the newly introduced pensioners’ self-registration portal, according to National Treasury Principal Secretary Chris Kiptoo.
The announcement, made during the launch of the portal on Thursday, comes as part of efforts to streamline and organize the country’s pension administration system.
PS Kiptoo emphasized the importance of this new system, stating that the deadline for registration is firm and non-negotiable.
“We are giving all pensioners until February 28, 2025, to complete their registration. This deadline is not negotiable and will serve as a vital step to organize and streamline pension administration,” Kiptoo stated.
He further warned that any pensioner who fails to register by the set deadline would face suspension from the payroll.
The new registration process is part of a broader initiative to modernize the management of pension funds and ensure that payments are accurate, timely, and accessible.
The National Treasury has cited past challenges in processing pension claims as a driving force behind the move to digitize the registration process.
The announcement follows concerns over the Treasury’s performance in meeting its target for pension claims processing during the 2022/2023 financial year.
Despite an initial target of processing 28,422 claims, the Treasury managed to process only 18,640 applications by the end of the fiscal year, revealing a significant shortfall.
This gap in processed claims is attributed to delays in pension payments, which has caused frustration among pensioners and further complicated the pension administration system.
The introduction of the self-registration portal is expected to address these issues by digitizing the registration process, which will help eliminate errors, streamline pension disbursements, and enhance overall efficiency.
It will also provide pensioners with greater control over their accounts, enabling them to track their status and make any necessary updates to their personal information.
The government has urged all pensioners to complete their registration as soon as possible to avoid disruption in their pension payments.
The system is expected to simplify the entire pension process and ensure that retirees receive their rightful benefits without unnecessary delays.
As the deadline looms, pensioners across the country are being reminded of the importance of registering before February 2025 to avoid the suspension of their payments.
The Treasury remains committed to improving pension services and ensuring a more effective and transparent pension system moving forward.