SHA Sets September 30 Deadline for Healthcare Providers to Renew Contracts
SHA said existing contracts will expire at 11:59pm on September 30, with facilities required to have executed new agreements before the deadline.
SHA has directed healthcare providers to renew their contracts by September 30, 2026, warning that facilities without valid agreements will be barred from treating SHA beneficiaries from October 1. Photo: Kenyans.co.ke
By Robert Mutasi
The Social Health Authority (SHA) has directed healthcare providers across Kenya to complete the renewal of their service contracts by September 30, 2026, to continue treating beneficiaries under the new 2026–2029 contracting cycle.
SHA said existing contracts will expire at 11:59pm on September 30, with facilities required to have executed new agreements before the deadline.
In a notice signed by Chief Executive Officer Mercy Mwangangi, the authority warned that providers without valid contracts for the new cycle will not be allowed to serve SHA beneficiaries from October 1.
“The Social Health Authority notifies all healthcare providers/healthcare facilities that current provider contracts will expire on 30 September 2026 at 11:59pm,” SHA said.
Facilities that fail to complete the contracting process will have their access to the SHA provider portal deactivated, preventing them from submitting or processing services for beneficiaries.
SHA has urged healthcare providers seeking to remain in the network to complete any outstanding requirements through the SHA E-Contracting Portal before the deadline.
Facilities that do not complete the process in time have also been directed to make arrangements for patients receiving ongoing treatment to be transferred to contracted providers.
“All providers are urged to complete outstanding contracting requirements promptly to avoid interruptions to services for beneficiaries,” the authority said.
The deadline coincides with the expiry of an extended compliance period for Health Management Information System requirements.
Under the new contracting framework, healthcare facilities are required to have certified digital systems integrated with the Digital Health Agency to remain eligible to provide services through SHA.
The contracting process has also faced concerns from private and faith-based healthcare providers over some provisions in the 2026–2029 agreements.
Healthcare associations have raised questions over clauses linking SHA payments to National Assembly appropriations and a provision stating that interest will not accrue on delayed payments.
The concerns have contributed to ongoing disagreements between SHA and healthcare providers over reimbursement terms and the administration of services under Kenya’s public health insurance system.
SHA has maintained that the September 30 deadline will apply to all providers, with facilities without executed contracts losing access to the provider portal and being barred from treating SHA beneficiaries from October 1.
Providers requiring clarification on the contracting process have been directed to contact SHA through its official customer service channels.
About Author
